Troubleshooting
Common issues and how to fix them.
Diagnostics
Start by running the doctor command to check your installation:
jeff doctor# Checks API key, Google auth, and system health
For more detailed output, use verbose mode:
jeff --verbose "test" Authentication Issues
Google OAuth problems
If you're having trouble with Google authentication, try re-authenticating:
jeff auth logout googlejeff auth google
API key issues
Verify your Anthropic API key is set correctly:
jeff doctor# Will show if API key is valid# Re-run setup if needed:jeff setup
Check auth status
jeff auth status Common Errors
Error: API key not configured Run jeff setup to configure your Anthropic API key.
Error: Google authentication required Run jeff auth google to authenticate.
Error: Token expired Re-authenticate with jeff auth google.
Error: Rate limit exceeded Wait a few minutes and try again. Google and Anthropic have API rate limits.
Error: MCP server failed to start Check the server command in .mcp.json. Try running it manually to debug.
Reset & Reinstall
If nothing else works, reset Jeff to a clean state:
# Remove all Jeff datarm -rf ~/.jeff# Set up againjeff setupjeff auth google
This removes credentials, config, conversation history, and cache. You'll need to reconfigure and re-authenticate.
Getting Help
Still stuck? Here's how to get help:
- Check the FAQ for common questions
- Email support: support@2389.ai
- Include the output of
jeff doctorin your report